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Safety

Here at 123Casinos, your safety is paramount to us.

We only recommend casinos we know to be reputable, and who we know share our concerns in keeping customers safe and protected.

That being said, there are a number of steps gamblers can take in order to help safeguard their personal information when playing online. Below we summarise some of the things players should look out for.

123-learn_safety_icons_licenses Licenses

All reputable online casinos will have obtained the proper licensing to allow them to operate. These will more often than not be prominently displayed in their website’s footer. However, be aware that some licensing bodies are more credible than others. Some of the most dependable licensing authorities include Malta, Costa Rica, Kahnawake, Antigua & Barbuda, and any European location (especially Alderney).

123-learn_safety_icons_software Software

Ever wondered where casinos get their games from? Most host games created by software developers, which is why you’ll often see the same games on different online casinos. The more software developers the casino hosts, the more games they will have available to you, the player – so it’s worth searching for a casino with a few options! Click here to read more about casino software platforms.

123-supportpages-online-cas-software_logos-ashgaming 123-supportpages-online-cas-software_logos-cryptologic 123-supportpages-online-cas-software_logos-evolution-gaming 123-supportpages-online-cas-software_logos-igt 123-supportpages-online-cas-software_logos-microgaming 123-supportpages-online-cas-software_logos-netent 123-supportpages-online-cas-software_logos-nextgen 123-supportpages-online-cas-software_logos-novomatic 123-supportpages-online-cas-software_logos-playtech

123-learn_safety_icons_untrustworthy Untrustworthy Casinos

As we only recommend casinos we trust, you can be sure that any brand you see on 123Casinos is safe. However, it’s a sad fact that there are people who set out to mislead customers, usually for monetary gain.

Luckily, gamblers have the help of a third-party watchdog and accreditation agency called eCOGRA (e-Commerce Online Gaming Regulation & Assurance) which looks to ensure that both software developers and online casinos uphold high standards. Founded in 2003 by the UK-based Microgaming, the independent testing agency aims for:

123-learn_safety_icons_bulletpoints-untrusworthy-casinos The protection of vulnerable customers

123-learn_safety_icons_bulletpoints-untrusworthy-casinos The prevention of underage gaming

123-learn_safety_icons_bulletpoints-untrusworthy-casinos Combating fraudulent and criminal behaviour

123-learn_safety_icons_bulletpoints-untrusworthy-casinos Protection of customer privacy and safeguarding of information

123-learn_safety_icons_bulletpoints-untrusworthy-casinos Prompt and accurate customer payments

123-learn_safety_icons_bulletpoints-untrusworthy-casinos Fair gaming (e.g. RNG and RTP game evaluations)

123-learn_safety_icons_bulletpoints-untrusworthy-casinos Responsible marketing

123-learn_safety_icons_bulletpoints-untrusworthy-casinos Commitment to customer satisfaction and support

123-learn_safety_icons_bulletpoints-untrusworthy-casinos Secure, safe and reliable operating environment

123-learn_safety_icons_t&cs Terms & Conditions

All trustworthy casinos will feature Terms and Conditions on their website, not only for promotions, but to outline their position on everyday terms of use.

Like the licensing information, you’ll often find these Terms and Conditions in the website footer. The topics most likely covered in this will include:

  • General terms of use
  • Complaints
  • Closing your account
  • Protection of customer funds

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