Where to start with William Hill? The brand is quite literally the very embodiment of gambling in the UK. In fact, we found it particularly interesting that the company was initially founded during World War II in 1934 – at a time when gambling was illegal in Britain! Obviously, times have changed massively. Not only is gambling now completely legal in the UK, but William Hill have progressed from a postal/telephone betting service into a notable conglomerate, made up of land-based casinos and an online gaming portal.
With that extensive experience in mind, William Hill online casino inspires confidence in spades. And that’s more than matched with their top-notch welcome offers – we don’t even know which one to focus on first! First time players will receive a 100% bonus, meaning they could receive up to £150 extra on top! It doesn’t stop there, as players will receive a 75% bonus on their second deposit of up to £100. There’s even more in place for those who opt to download the William Hill casino software to their computer (more on that later), with a 150% bonus of up to £200. And if you manage to break into the realms of the high rollers, you’ll get a free bonus of up to £300.
Phew. See what we meant about not knowing where to start? It seems that William Hill online casino has the welcome initiation sussed. But how does it fare in other departments?
We’ve touched on it before, but William Hill online casino really does have the edge in website design. Beautifully designed with flawless UI, it’s almost as much fun navigating yourself around the site as it is playing. OK, maybe that’s a slight exaggeration. But the site is perfectly designed with the user in mind, with handy tabs and a floating sidebar to aid navigation.
The high quality continues over on the games themselves. Both the in-browser casino and downloadable suite are powered by what’s known as the ‘holy grail’ of software providers: Playtech, Microgaming and NetEnt. Which means that, once you’ve worked out which of the 500-plus gambling services to tap into first, you’ll be rewarded with an above-average gaming experience.
Speaking of games, the William Hill online casino’s catalogue of them will have users absorbed for hours. There’s a tick across the board on which games feature on the site: everything from live games to blackjack, keno, lotteries, poker, scratch cards, slots, sports… From what we’ve seen, this is only set to expand further, meaning even more choice for players. Not only that, but the site’s poker room is regularly heralded by experts as the best on the web right now. We can definitely see why, especially with the £75 bonus when you deposit just £20.
So, we’ve mentioned the site’s downloadable casino software with its fantastic welcome bonus. But what about the mobile and tablet apps? Well, the bad news is that they don’t seem to exist. But that is easily overlooked when you have excellent mobile compatibility for fantastic on-the-go gaming.
So far, so good. Surely there’s got to be at least something that’s not excelling? Sadly, that may well be the William Hill online casino customer service. We’ve heard from various outlets that the site’s customer service hasn’t been overly supportive. And then there’s the issue of access to funds being barred. It’s worth bearing in mind, but in truth we didn’t have any issues ourselves. The online help database is as extensive a place as you’ll find, while there is a UK freephone number – plus customer service details for international players.
And while we’re here, it’s also worth touching on deposit methods and withdrawal times. Both are fantastic, with money finding its way to our bank accounts swiftly after withdrawal. While there are quite a few countries restricted from play/membership, William Hill online casino does support a number of languages and currencies. Withdrawal is also available via everything from PayPal through to Skill, WebMoney and eWire.
It’s hard to pick just one: we could easily side with the fantastic, intuitive website design, or even the poker rooms that have experts raving about them left, right and centre. If we were forced, however, we would probably have to go with the site’s stellar promotions. While many online casinos just focus on the welcome bonuses to draw in new players, William Hill online casino goes beyond that, with monthly loyalty bonuses, free spins and comp points for regular players. Even the ‘Refer a Friend’ scheme is out of this world, with users being rewarded with £50 for each friend they bring to the site. You can’t get much better than that!
William Hill online casino has a well-deserved reputation as one of the best in the business, and is one of the top options for players old and new. While there are some customer service issues that need to be addressed, the site excels in all other departments, including gaming experience, promotions and website design. Here’s to the next 80 years of William Hill gaming!